We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (1)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
9 May 2018 07:14
bowl very stable and easy!!! тронеш bottle holder пластмасовым together with вываливаеться and slightly разливается all and, very the bowl ездиет!! silicone band edge bowl bottom приклеивать need or double sided tape! врят though is whether help. bottle пез stands as feed water and easy.
11 Mar 2018 21:06
5 Mar 2018 08:36
dog happy. thank you
28 Feb 2018 11:01
very comfortable and I practice
25 Feb 2018 11:33
piece very comfortable! nipple, насыпаю and other bottle with dry food.
24 Feb 2018 14:08
excellent perfectly work and Is Which disclosed tal.
15 Feb 2018 02:32
8 Feb 2018 02:20
thank you all super
5 Feb 2018 06:45
not trazia the bottle, and ours not fit
4 Feb 2018 22:00
31 Jan 2018 07:32
I received this order very quickly and I am very satisfied, because my dog from the first moment start to drink a water and eat his food, I recommend to all. Thanks a lot
30 Jan 2018 08:31
19 days to Serbia... it is very good, high quality, cute and practical... Great store... super fast shipping... :)
30 Jan 2018 03:32
28 Jan 2018 01:28
speed it is ok. неплохая cup
24 Jan 2018 01:33
пришёл item fast, омска to 21 day, all whole. mind, no stickers in rubber bottom bowl can skate across the floor.
18 Jan 2018 02:05
11 Jan 2018 09:33
received in time.... functions well... holds the bottle tight... it fits universally with pepsi botles... im using the 1.5 liter bottle. i dont think it can hold the larger size... but doing great now. recomended.
6 Jan 2018 02:41
very comfortable, cat likes. food much space.
30 Dec 2017 08:55
commodity excellent. quality casting.
28 Dec 2017 01:51
tik deti reiktu 0,5litro bambaliuka nes is didesnio bega viskas kiaurai
27 Dec 2017 06:17
27 Dec 2017 05:44
feeder cool, cat for just i three them, of course my feeder оравы маловата, but i out the waterers заказала exactly the, recommend odorless plastic
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