We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (9)
4 Stars (4)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Jun 2018 03:19
ürün beklediğimden daha iyi cıktı ve 9 günde elime ulaştı teşekkürler
11 May 2018 10:48
satisfied shipped quickly
3 Apr 2018 09:10
28 Mar 2018 02:33
telescope is weak adoptor is so looks good but lens. it was broken when i would like to mount on the guidemy smart phone.
17 Mar 2018 05:38
the product description who knows what not expect, it is a little more. for best results, better to secure a tripod dotarsi eyeglass
25 Feb 2018 03:58
wonderful work, thank you store!
17 Feb 2018 11:19
Ok. All good
14 Feb 2018 06:27
Today I received my order, all very well.
8 Feb 2018 08:01
1 Feb 2018 21:52
26 Jan 2018 05:46
Awesome product thanks
26 Jan 2018 03:43
he's fine for my samsung J1 thanks AliExpress order on January 11th received on January 25th
16 Dec 2017 06:19
great for any use monocular. become a zoom with included adapter for smartphone.
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